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CGG SHOP FAQS

 

What is your brand's vision?

CGG creates apparel for the open-minded, badass chick who wants to experience everything life has to offer. We create dope, conversation starter apparel for the modern patriotic chic! Our women's graphic tees are designed so you stand out wherever you are while remaining open to whatever’s next! Shouting your beliefs loud & proud from the rooftops!

What size should I order?

We hear you loud & clear, sizes are all over the place these days! To ensure you get the best fit we suggest you read the product fit notes and information on every product page which provides specific measurements. Our NEW CGG Perfect Tees are women's cut tees and we offer a broad range of sizes to fit every girl. Our tees come in so many colors and are longer in the body, allowing you to easily conceal. We recommend all our tees to size up for a more relaxed look. 

If you are looking for a color or size we do not show available in our shop currently, please contact customer care with any questions or requests at cggservice@carrygirl.com

I’m crazy for something that is now out of stock, is there any hope?

We’ve all been there and will do our best to hook you up! Please email us the details of the garment you are after and we will make it happen!

What happens after my order is placed?

Once you've ordered, you'll be directed to an order confirmation page containing your order number. You'll also receive a confirmation email with the items you've purchased, your order total and the billing and delivery address. Please double-check everything is correct and contact us as soon as possible if anything's wrong. Once the CGG Team has processed your order, you'll receive a second email to let you know your order has been shipped and to provide you with a tracking number.

How long does it take to ship my order from time of purchase?

We try our best and work our butts off to get you your orders asap!  We print all out apparel to order, so once your order is placed- we print, quality check and package with love. Our normal fulfillment is 2-3 biz days biz day once your order is placed.  After we package your CGG gear we use USPS and Fed ex to get it to you as fast as possible! Shipping times vary but average 2-4 days for US domestic and 10-12 days international.

Is Carry Girl Gear responsible for lost packages?

If your package is lost in transit we will do everything we can to find it and get it to you asap. We will follow up with the courier and keep you posted on progress.  If it has disappeared (rare, but it does happen) we will send you a fresh new parcel asap.

Please email us right away to let us know that you are still waiting and we’ll get on it!  

What if my item is damaged or incorrect?

We do our best to ensure your items arrive in perfect condition. however, in the unlikely event that your parcel arrives in a damaged condition, please email us so that we can assist you with your order as needed.
If you excitedly open your parcel only to find a different size, color or style that you ordered, we are so sorry! Please email us asap, we’re going to act at lightening speed to make this wrong a bigger right! cggservice@carrygirl.com
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How do I become a part of TEAM CARRY GIRL?

Just be you! You know the drill - put on your fave Carry Girl Gear, happily snap a photo and post it on your socials!

Help us find you! tag the photo with @carrygirlgear and use the hashtag #teamcarrygirl in comments. We can't wait to see you!

Wanna know more?

Our apparel is Designed with love by the CGG team & printed in Texas, USA
Sourcing: Full disclosure, some raw materials and fabrics used to make Carry Girl Gear clothing and gear may originate in other countries. Over 80% off all our products and the vendors we source from are other small businesses in America. We want to make sure to support the small business owner in the USA as much as possible and we are also working towards being 100% all materials made in the USA. Our brand does our best to promote American values and celebrate the strong women in this great country. Thank you for shopping with us and supporting this small business! You mean the world to us!

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