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FAQ

 

What is your brand's vision?

We create clothes for the open-minded, who want to experience everything life has to offer. Creating badass apparel for the modern patriotic chic, our women's graphic tees are designed so you stand out wherever you are while remaining open to whatever’s next! Shouting your beliefs loud & proud from the rooftops!

What size should I order?

We hear you, sizes are all over the place these days! To ensure you get the best fit we suggest you read the product fit notes and information on every product page which provides specific measurements. Our CG Signature Tees are unisex cut apparel to offer a broader range of sizes to fit every girl. Our tees come in more colors and a longer, baggier fit allowing you to easily conceal. We recommend all our tees to size down for a more fitted look. We also offer a women's cuts collection of tees that come in v-necks, scoop neck tees and more! 

please contact customer care if you have any more questions thecarrygirl@carrygirl.com

I’m crazy for something that is now out of stock, is there any hope?

We’ve all been there and will do our best to hook you up! Please email us the details of the garment you are after and we will make it happen!

What happens after my order is placed?

Once you've ordered, you'll be directed to an order confirmation page containing your order number. You'll also receive a confirmation email with the items you've purchased, your order total and the billing and delivery address. Please double-check everything is correct and contact us as soon as possible if anything's wrong. Once the CGG Team has processed your order, you'll receive a second email to let you know your order has been shipped and to provide you with a tracking number.

How long does it take to ship my order from time of purchase?

We try our best and work our butts off to get you your orders asap!  We print all out apparel to order, so once your order is placed- we print, quality check and package. Our normal fulfillment is 4-6 biz days once your order is placed.

Is Carry Girl Gear responsible for lost packages?

If your package is lost in transit we will do everything we can to find it and get it to you asap. We will follow up with the courier and keep you posted on progress.  if it has disappeared (rare, but it does happen) we will send you a fresh new parcel asap.

Please email us right away to let us know that you are still waiting and we’ll get on it!  

What if my item is damaged or incorrect?

We do our best to ensure your items arrive in perfect condition. however, in the unlikely event that your parcel arrives in a damaged condition, please email us so that we can assist you with your order as needed.
If you excitedly open your parcel only to find a different size, color or style that you ordered, we are so sorry! please email us asap, we’re going to act at lightening speed to make this wrong a bigger right!
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How do i become a part of TEAM CARRY GIRL?

Just be you! You know the drill - put on your fave Carry Girl Gear, happily snap a photo and post it on your socials!

Help us find you! tag the photo with @carrygirlgear and use the hashtag #teamcarrygirl in comments. We can't wait to see you!